OnlyCircle Help & FAQ

Welcome to the OnlyCircle Help Center!
Here you’ll find answers to the most common questions about accounts, subscriptions, payouts, and platform features.
If you can’t find what you’re looking for, reach out anytime at support@onlycircle.vip
— our team is always here to help.

🔐 Account & Verification

Q: How do I create an account on OnlyCircle?
A: Visit www.onlycircle.vip
and click Sign Up. Enter your email, choose a password, and verify your account through the confirmation link we send to your inbox.

Q: I’m a creator — how do I get verified?
A: To ensure a safe and compliant environment, all creators must verify their identity by submitting a valid government-issued photo ID and a selfie. Approvals typically take 24–48 hours.

Q: I forgot my password — how can I reset it?
A: Go to the login page and click Forgot Password. Enter your email and we’ll send you a secure reset link.

💳 Payments & Earnings

Q: How do creators earn money?
A: Creators earn from subscriptions, tips, and paid messages.
OnlyCircle pays creators 80% of all revenue, while the platform retains a 20% fee to cover hosting, payment processing, and moderation.

Q: When do creators get paid?
A: Payouts are processed weekly (or on your chosen schedule) through the Creator Dashboard. Make sure your payout info is correct before your scheduled payout date.

Q: What payout options are supported?
A: Currently, OnlyCircle supports Stripe, bank transfers, and digital wallets (availability depends on your country).

Q: Are creators responsible for taxes?
A: Yes. You are responsible for reporting and paying all applicable taxes in your jurisdiction. You can view and download earnings statements directly from your dashboard for tax purposes.

💎 Subscriptions & Fan Accounts

Q: How do subscriptions work?
A: Fans can subscribe to their favorite creators using coins or direct payment. Subscribers get access to exclusive posts, videos, and private updates.

Q: Can I cancel my subscription?
A: Yes! You can cancel anytime under Billing in your account settings. You’ll retain access until the end of your current billing cycle.

Q: Do subscriptions auto-renew?
A: Yes. Subscriptions automatically renew every 30 days if you have available coins or a valid payment method.

Q: Are refunds available?
A: All sales on OnlyCircle are final. Refunds are only issued in limited cases such as verified unauthorized charges or system errors.

🎥 Content & Posting

Q: What type of content can creators post?
A: Creators can share photos, videos, text updates, and pay-per-view (PPV) messages. All content must follow our Creator Agreement and comply with laws and community standards.

Q: Is adult or NSFW content allowed?
A: Yes — adult content is permitted, provided that it is legal, consensual, and verified. Content involving minors, exploitation, or violence is strictly prohibited.

Q: Can I schedule posts?
A: Yes. Use the Post Scheduler in your creator dashboard to automatically publish content at a specific date and time.

Q: Can creators message fans directly?
A: Absolutely. Creators can chat privately with subscribers, send exclusive media, and offer pay-to-view messages.

🛠 Technical Support

Q: My photo or video won’t upload — what can I do?
A: Check your internet connection, ensure your file meets size and format requirements, and refresh the page. If issues continue, contact support@onlycircle.vip
.

Q: The site isn’t loading properly.
A: Try clearing your browser cache, updating your app (if applicable), or switching to another device or browser.

Q: I found a bug or problem. How do I report it?
A: Please send details — including your username, device type, and screenshots if possible — to support@onlycircle.vip
. Our tech team will review and fix it quickly.

🧾 Safety, Privacy & Policy

Q: Is my information secure on OnlyCircle?
A: Yes. We take privacy seriously. All sensitive data is encrypted and handled through secure, verified payment processors.

Q: Can I delete my account?
A: Yes. You can close your account anytime by visiting your profile settings and selecting Delete Account. Please note that this action is permanent.

Q: How can I report another user?
A: If you see suspicious or inappropriate activity, use the Report button on their profile or contact support@onlycircle.vip
directly.